Terms of Service

Please read these terms carefully before using our service

terms-of-service

Last modified: February 10, 2025

Terms of Use

Acceptance of the Terms of Use

These terms of use are entered into by and between you and Twenty AI, Inc. ("Company," "we," or "us"). The following terms and conditions ("Terms of Use"), govern your access to and use of https://radpod.ai/(the "Website")., including any content, functionality, and services offered on or through the Website (the "Services").

Please read the Terms of Use carefully before you start to use the Services. By using the Services or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, incorporated herein by reference, and important provisions for resolving disputes through arbitration.

The Services is offered and available to users who are 18 years of age or older, and reside in the United States or any of its territories or possessions. By using the Services, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all the foregoing eligibility requirements. If you do not meet all these requirements, you must not access or use the Services.

THESE TERMS OF USE CONTAIN A MANDATORY ARBITRATION AND WAIVER OF CLASS ACTION PROVISION THAT, AS FURTHER SET FORTH IN SECTION BELOW, REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES. THIS MEANS THAT YOU AND THE COMPANY ARE EACH GIVING UP THE RIGHT TO SUE EACH OTHER IN COURT OR IN CLASS ACTIONS OF ANY KIND. IN ARBITRATION, THERE IS NO JUDGE OR JURY AND THERE IS LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT.

Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Services thereafter.

Your continued use of the Services following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page frequently when you access the Services, so you are aware of any changes, as they are binding on you.

Accessing the Services and Account Security

We reserve the right to withdraw or amend the Services in our sole discretion. We will not be liable if for any reason all or any part of the Services is unavailable at any time or for any period. From time to time, we may restrict user access, including registered user access, to some parts of the Services or the entire Services.

To access the Services or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Services that all the information you provide to us is correct, current, and complete. You agree that all information you provide to register with the Services, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential. You also acknowledge that your account is personal to you and agree not to provide any other person with access to the Services using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security.

We have the right to disable any account at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.

Paid Account

You agree that (a) if you purchase a subscription or any other fee-based Services, we may store and charge your provided payment method (such as credit card or debit card) for the recurring fees associated with the Services, and (b) any applicable taxes will be calculated based on the billing information you provide at the time of purchase or as it is updated. All payments are due according to the terms outlined at the time of purchase, and your access to the Services will not be granted or will be suspended if payment is not successfully processed. You are solely responsible for any charges or holds placed by payment processors or financial institutions related to your payment method.

By subscribing to a paid plan, you agree that your subscription will automatically renew at the end of each subscription period (e.g., monthly, annually, or as otherwise specified), and your payment method will be charged the applicable subscription fees and taxes for the next period at the then-current rate. To prevent future charges, you must cancel your subscription before the renewal date using the available cancellation methods.

You acknowledge that we may adjust the pricing or terms of your subscription at our discretion, and any changes will take effect after we provide reasonable notice to you.

You can cancel your subscription at any time, but payments made prior to cancellation are non-refundable, unless required by law. These Terms of Use are subject to any local laws that may grant you additional cancellation rights or protections.

Services credits. You can pay for some Services in advance by purchasing service credits. All service credits are subject to our terms at the time of purchase.

Third party Services.

Our Services may integrate with or provide access to third-party content, services, software, or websites ("Third-Party Services"). We do not control, endorse, or take responsibility for any Third-Party Services, and we make no representations or warranties regarding their accuracy, availability, legality, or quality. Your use of Third-Party Services is at your own risk and subject to the terms, conditions, and privacy policies of the third parties involved. We are not liable for any loss, damage, or issues arising from your use of such Third-Party Services. Third-Party Services and materials are provided solely for your convenience, and we disclaim any responsibility for their performance or compliance.

Content

You may submit input to the Services (“Input”), and the Services will generate output based on your Input (“Output”) using artificial intelligence tools and functionalities, including provided by Third-party Services. Together, Input and Output are referred to as “Materials.” You are solely responsible for the Input you provide, including ensuring that it complies with all applicable laws and these Terms of Use. By submitting Input, you represent and warrant that you have obtained all necessary rights, licenses, consents, permissions, and authority to submit and use such Input, and to allow us to use it in connection with the Services. Your use of the Services, including any Outputs, may also be subject to license and use restrictions set forth in a Third-Party Services license, if applicable.

By using the Services, you grant us a license to access, use, host, cache, store, reproduce, transmit, display, publish, distribute, and modify your Input to operate, improve, and provide the Services. You agree that these rights and licenses are royalty free, transferable, sub-licensable, worldwide and irrevocable, and include a right for us to make your Input available to, and pass these rights along to, others with whom we have contractual relationships related to the provision of the Services, solely for the purpose of providing such Services, and to otherwise permit access to or disclose your Input to third parties if we determine such access is necessary to comply with our legal obligations.

Limitations: When you use our Services you understand and agree:

  • Due to the nature of our Services and artificial intelligence generally, output may not be unique and other users may receive similar output from our Services. Our assignment above does not extend to other users' output or any Third Party Services output.

  • Output may not always be accurate. You should not rely on Output from our Services as a sole source of truth or factual information, or as a substitute for professional advice.

  • You must evaluate Output for appropriateness for your use case, including using human review as appropriate, before using or sharing Output from the Services.

  • You must not use any Output relating to a person for any purpose that could have a legal or material impact on that person, such as making credit, educational, employment, housing, insurance, legal, medical, or other important decisions about them.

  • Our Services may provide incomplete, incorrect, or offensive Output that does not represent our views.

We may use Content to provide, maintain, develop, and improve our Services, comply with applicable law, enforce our terms and policies, and keep our Services safe.

Intellectual Property Rights

The Services and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services.

Trademarks

The Company name, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company.

Prohibited Uses

You may use the Services only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Services:

  • In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).

  • For the purpose of exploiting, harming, or attempting to exploit or harm others in any way.

  • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.

  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm the Company or users of the Services, or expose them to liability.

  • Attempt to interfere with the proper working of the Services, including circumvent any rate limits or restrictions or bypass any protective measures or safety mitigations we put on our Services.

  • Use the Services in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Services, including their ability to engage in real time activities through the Services.

  • Use any robot, spider, or other automatic device, process, or means to access the Services for any purpose, including monitoring or copying any of the material on the Services.

  • Use any manual process to monitor or copy any of the material on the Services, or for any other purpose not expressly authorized in these Terms of Use, without our prior written consent.

  • Use any device, software, or routine that interferes with the proper working of the Services.

  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.

  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Services, the server on which the Services is stored, or any server, computer, or database connected to the Services.

  • Attack the Services via a denial-of-service attack or a distributed denial-of-service attack.

Copyright Infringement

If you believe that your copyright rights have been infringed, please send us a notice of copyright infringement at info@radpod.ai. The Company's policy is to remove or disable materials that we determine violates these Terms of Use or is claimed to infringe, and to terminate user accounts when necessary.

Reliance on Information Posted

Our Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its content or materials.

The Services includes content and materials provided by third parties, including provided by third-party licensors, syndicators, aggregators. All statements and/or opinions expressed in these content and materials, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

Changes to the Services

We may update the Services from time to time, but the Services is not necessarily complete or up-to-date. Any of the Services may be out of date at any given time, and we are under no obligation to update such Services.

Information About You and Your Visits to the Services

All information we collect on the Services is subject to our Privacy Policy. By using the Services, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

Linking to the Services and Social Media Features

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice.

We may disable all or any social media features and any links at any time without notice in our discretion.

Links from the Services

If the Services contains links to other sites and resources provided by Third-Party Services, these links are provided for your convenience only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the Third-Party Services websites linked to the Services, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

Geographic Restrictions

The owner of the Services is based in the State of California in the United States. We provide the Services for use only by persons located in the United States. We make no claims that the Services or any of its content is accessible or appropriate outside of the United States. Access to the Services may not be legal by certain persons or in certain countries. If you access the Services from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

Disclaimer of Warranties

You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of Input and anti-virus protection, and for maintaining a means external to our Service for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICES ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE, MATERIALS OR ANY SERVICES.

EXTENT PROVIDED BY LAW, YOUR USE OF THE SERVICES IS AT YOUR OWN RISK. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICES PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, ANY WEBSITES LINKED TO IT, ANY CONTENT PROVIDED BY THE SERVICES OR ANY OTHER SERVICES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Use or your use of the Services, including, but not limited to, any use of the Services other than as expressly authorized in these Terms of Use, or your use of any information obtained from the Services.

Dispute Resolution

YOU AND COMPANY AGREE TO THE FOLLOWING MANATORY ARBITRATION AND CLASS ACTION WAIVER PROVISIONS:

If you and Company agree that any dispute, claim or controversy arising out of or relating in any way to these Terms of Use (“Dispute”), including all questions of arbitrability, shall be resolved by binding arbitration. Arbitration is more informal than a lawsuit in court. You agree that, by accepting these Terms of Use, the U.S. Federal Arbitration Act governs the interpretation and enforcement of this provision (to the exclusion of any conflicting state laws), and that you and the Company are each waiving the right to a trial by jury or to participate in a class action. This arbitration provision shall survive termination of your account.

If you elect to seek arbitration, you must first send to the Company, by certified mail, a written Notice of your claim ("Notice") to PO Box 1004, San Carlos, CA 94070-1004. If the Company initiates arbitration, it will send a written Notice to the e-mail address used for your account. A Notice, whether sent by you or by the Company, must (a) describe the nature and basis of the Dispute in sufficient detail to understand the sending Party's position in relation to the Dispute; and (b) set forth the specific relief sought (“Demand”). If Company and you do not reach an agreement to resolve the Dispute within 30 days after the Notice is received, you or Company may commence an arbitration.

Any dispute, controversy, or claim arising out of or relating to these Terms of Use, including their breach, termination, enforcement, interpretation, or validity—such as the scope or applicability of this arbitration agreement—will be resolved through arbitration in accordance with the JAMS Dispute Rules. The arbitration will be conducted by a sole arbitrator, who will be bound by these Terms of Use. The seat of arbitration will be Silicon Valley, California, and the proceedings will be conducted in English. Unless otherwise agreed by the Company and you, any arbitration hearings will take place in your county (or parish) of residence, but this will not affect the seat or legal place of arbitration. The arbitrator's award may be entered in any court with appropriate jurisdiction.

YOU AND COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Company agree otherwise, the arbitrator may not consolidate more than one person's claims with your claims, and may not otherwise preside over any form of a representative or class proceeding involving Company. Each Party shall bear its own arbitration filing fees. If this specific provision is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.

Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

Governing Law and Jurisdiction

Except as provided in the dispute resolution section above, all matters relating to the Services and these Terms of Use, and any dispute or claim arising therefrom or related thereto, shall be governed by and construed in accordance with the internal laws of the State of California without giving effect to any choice or conflict of law provision or rule.

Waiver and Severability

No waiver by the Company of any term or condition set out in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

Entire Agreement

The Terms of Use and our Privacy Policy constitute the sole and entire agreement between you and the Company regarding the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Services.

Your Comments and Concerns

All other feedback, comments, requests for technical support, and other communications relating to the Services should be directed to: info@radpod.ai.